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FAQs
FAQs
Login & Access
On an Android device, go to the Google Play Store, search for “Love Money,” and tap Install. On an iOS device, search for “My institute app” and download the app, type in the org code and register using mobile number and email ID.
Open the app, enter your mobile number and email ID, verify with OTP, and you’re registered.
Wait a few seconds and tap Resend OTP. If the issue persists, check your mobile signal or restart the app.
Try logging in with the same mobile number and on the same device. If issues continue, contact our support team via our email
Payment & Enrollment
After registering, select the course and complete the payment to unlock all features.
We accept UPI, credit/debit cards and net banking.
Retry after some time or use a different payment method. If the amount was deducted, contact us with a screenshot via our email
Check your email for confirmation. If not received within 30 minutes, contact our team via email
Course Content
The course is designed for students aged 12–18 who want to build strong, practical money skills from an early age.
Not at all! The course starts with the basics and builds up gradually, making it perfect for beginners.
There are 16 short episodes, each covering key financial concepts.
No, you can watch at your own pace. Your progress is saved automatically.
Yes! You can watch any episode 5 times from the course menu.
Each episode is about 5–10 minutes long — short and easy to understand.
The course is delivered online through our app. LOVE MONEY
Key topics include saving, budgeting, investing, smart spending, debt awareness and long-term financial planning.
Yes! Students receive a European Institute-recognised certificate after completing all modules and tests.
Assessment & Feedback
The feedback form will be sent to you at your registered email address after completion of the test.
Check your spam folder, refresh and wait for a day before trying again. Contact support if you haven’t received the form in 2-3 working days.
Certificate
Your certificate will be sent to your email within 5–7 working days after feedback submission.
Check your Spam/Promotions folder. If not found, message us via WhatsApp or in-app help. Alternatively, you can contact us via our email
Currently, the certificate is sent via email. App download support will be added soon.
Support
Reach out to us through the WhatsApp number provided in your welcome message or use the Help section in the app. Alternatively, you can contact us via email.
You’ll receive updates via email and WhatsApp, so make sure your details are correct.
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